LAST UPDATED SEPTEMBER 18, 2026

Introduction

This page ("Privacy Policy" or "Policy") provides our policies and procedures for collecting, using and disclosing your information and outlines the security measures we've put in place to protect the information you provide through WellnessWorks (operating as Wellness Works Software Technology, a sole proprietorship registered in Malaysia, Registration No. 202403161959) ("WellnessWorks," "we," "us," or "our") services, including the services made available through this website and any related software or services (the "Services"). By using the Services, you consent to the collection, use, storage, disclosure and other processing of your information described in this Privacy Policy.

What information does WellnessWorks collect?

Personal Information. When you express interest in our Services or register to use them, we collect your personal contact information — name, company name, address, phone number, and email address ("Personal Contact Information"). When purchasing the Services, we also collect billing information such as billing name and address (see "Billing Information" below).

Data, Diagnostic & Login Information. Using our Services, you may create, upload, store and share information such as company description, email ID, logo, photos, custom emails, and user email IDs ("Data"). If you experience technical errors, we may request permission to collect crash reports and diagnostic logs ("Diagnostic Information"). Certain login information is stored locally in a cookie on your device to streamline login ("Login Information").

Analytics Information. As you navigate our website, we collect information through cookies and similar tools — browser type and language, IP address, and the pages/links you interact with ("Analytics Information"). Third-party vendors, including Google, may use cookies to serve ads based on your visits to this and other websites. You may opt out of personalized advertising via Ads Settings or www.aboutads.info.

Geo-Location Information. We do not currently collect real-time geo-location data. If this changes, we will request your permission first.

SMS Communications

If you provide your phone number and opt in to receive text messages, you consent to receive SMS messages from WellnessWorks (Wellness Works Software Technology), including appointment reminders, service updates, and occasional promotional offers. Message frequency may vary. Message and data rates may apply. You may opt out at any time by replying STOP, or reply HELP for assistance.

Consent to receive SMS messages is not a condition of purchasing any Service. Your mobile information will not be shared with third parties or affiliates for marketing or promotional purposes.

How does WellnessWorks use the information it collects?

Personal Contact Information — to administer our Services, provide updates and product announcements, and for marketing purposes as described below.

Billing Information — we do not store billing details on our own servers; payments are processed via Stripe (www.stripe.com). See Stripe's privacy policy for details.

Data, Diagnostic and Login Information — solely to administer and improve the Services.

Analytics Information — used with tools such as Google Analytics to monitor usage, improve functionality, and verify authorized access.

Sharing & Disclosure of Information

Third-Party Applications. You may link your Data to third-party sites such as Facebook, Instagram, or LinkedIn at your own discretion. We are not responsible for how those third-party sites use such links.

Marketing and Publicity. By using our Services, you permit WellnessWorks to identify you as a customer and use your name and/or logo in our marketing materials, unless you opt out by contacting us.

Sale of Personal Information. WellnessWorks does not sell, rent, or trade your personal information to third parties.

Service Providers and Business Partners. We may share information with trusted third parties who help us provide, analyze, and improve the Services (e.g., data storage, database management, web analytics, payment processing). These parties are contractually bound to protect your information and use it only for the purposes we specify.

Legal Disclosures. We may disclose information where we believe in good faith it is necessary to investigate fraud or illegal activity, protect our rights or the safety of others, or comply with a subpoena, warrant, court order, or other legal process.

Business Transfers. If WellnessWorks is acquired by or merged with another company, your information may be transferred as part of that transaction. You will be notified of any such change via prominent notice on this site.

Data Retention

We retain your information for as long as your account is active or as needed to provide the Services. You may request account deletion by contacting [email protected]. Some data may persist temporarily in backup copies after deletion.

Your Rights (EU/UK/EEA Residents)

If you reside in the EU, UK, Liechtenstein, Norway, Iceland, or Switzerland, you may have additional rights under the GDPR, including the right to access, rectify, erase, or port your Personal Data, and to object to or restrict its processing. Submit such requests in writing to [email protected].

California Consumer Privacy Act (CCPA)

California residents may request access to, restriction of, or deletion of their personal information collected by WellnessWorks. Submit such requests to [email protected].

Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with an updated "Last Updated" date, and where required, communicated via the email address associated with your account.

Contact Us

If you have questions about this Privacy Policy, contact us at:

Wellness Works Software Technology
Registration No. 202403161959
6, Jalan S/L, 8/3, Bandar Sungai Long, 43200 Kajang, Selangor, Malaysia
[email protected] | +60 16-299 9385